Privacy policy

Privacy Policy

This privacy policy defines how UAB „Forsena“ (hereinafter referred to as "We" or "Seller") collects, uses, and protects your personal data when you visit and shop in the online store.

1. General Provisions

  • We respect your privacy and are committed to protecting your personal data in accordance with the laws of the Republic of Lithuania and the European Union General Data Protection Regulation (GDPR).

  • By using our online store, you agree to the data processing conditions described in this privacy policy.

2. What data do we collect?

  • Identification data: name, surname.

  • Contact data: delivery address, phone number, email address.

  • Payment data: information related to payments (please note that we do not store bank or card login details – all payments are processed through secure payment partner systems).

  • Technical data: IP address, cookies (cookies), browsing history on the website.

3. For what purpose are your data collected?

  • For the execution, administration, and delivery of your orders to the specified address.

  • For customer service and resolution of any questions or issues that arise.

  • For improving the functionality of the online store and enhancing user experience.

4. Data storage and third parties

  • Your personal data is securely stored and not transferred to third parties, except for our trusted partners necessary to ensure smooth service provision (e.g., courier services: LP EXPRESS, DPD, Venipak – only the data necessary for delivery) or law enforcement agencies according to Lithuanian laws.

5. Your rights

  • You have the right to receive information about your personal data processed by us at any time, request correction of inaccurate data, restrict its processing, or request deletion ("right to be forgotten").

  • If you have any questions regarding the privacy policy or data protection, you can contact us via email.